Return Policy
All of my items are handmade special for you, Any returns have to be made within 5 days of receiving the order.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Youβll also need the receipt or proof of purchase.
You are *ONLY* eligible for store credit, & I am unable to refund shipping.
To start a return, you can contact us at twosmileybabes@gmail.com
If your return is accepted, weβll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at twosmileybabes@gmail.com.
Damages and issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
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Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as pre orders or personalized items) Please get in touch if you have questions or concerns about your specific item.
pre orders, sales, customs, & personalized items are FINAL SALE.
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Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
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Refunds
We will notify you once weβve received and inspected your return, and let you know if the refund was approved or not. If approved you will be given store credit!
If you have any questions, please contact us at twosmileybabes@gmail.comΒ